note: Cancellation by buyer: for most goods you purchase online you have a 3 hours cancellation period
motoutility.com reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being canceled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Motoutility.com credit and fraud avoidance. We may also require additional verification or information before accepting any order. We will intimate you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your card has been charged, the said amount will be reversed back to your account.
motoutility.com delightedly accepts returns on all new products purchased from the website. Within 7 days of delivery date, you may return any unopened item in its original packaging, for a refund. The shipping cost for the returns have to be paid by customers.
Any product returned that shows improper use, improper handling or physical damage; damaged / torn out box, missing manuals, parts and accessories will not be replaced and will be returned back to buyer without rendering a reason.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Moto Utility pack your order with the information you have entered products option field when you place your order. You are responsible for any information entered in the Order option field box Moto Utility cannot be held responsible for any errors made by you. Moto Utility is not obliged to replace items if the mistake is yours. You should always enter product information correctly and also your address information correctly. If you think you have entered any details incorrectly please contact Moto Utility immediately but there is no guarantee that we will be able to change the details in time as the order may already be made and/or dispatched so please ensure you check the details before ordering online
Manufacturing: Unfortunately during the manufacturing process we don’t pre-drill any holes into the number plates, this is because all vehicles have different specifications for the location the holes should be in.
Documents required by law : We need to see one document to confirm your identification (This is the identification for the person placing the order) Legally required documents we can accept to confirm your identity Driving license, issued in the state of India(with a photo)
We pack the product in good quality box however your order arrived damaged, we will always re-send out a new set to full fill the order providing all the sides photographic evidence of the damage is shown